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Terms and Conditions

This Website is provided by Priory Farm Estate Ltd, t/a Priory Farm, and hereby referred to as Priory Farm or “we”. You may only use this Website in accordance with these Terms & Conditions (which include the Privacy Policy) (“T&C”). They form a legal agreement applying to all your use of this Website. By visiting this Website you are deemed to have accepted these T&C. If you do not agree to be bound by them you must not use this Website.

This Website is intended to provide information pertaining to Priory Farm and associated subjects and content.

We may update and amend these T&C from time to time at our discretion on notice to you which shall be deemed given by posting updated T&C here. We recommend you regularly check for updates to these T&C.

You will be bound by the version of the Terms and Conditions and Privacy Policy that are posted on the Website from time to time.

Registering your interest

This Website allows you to register your contact details so that we can use them to keep you informed of content and services available here.

Your contact details will be stored in accordance with our Privacy Policy (Click Here to read our Privacy Policy.)

Competitions & Prize draws, Goods & Services, Third Party Websites

We disclaim liability for any third party websites accessed via this Website. Any competitions and prize draws and goods and services offered via this Website shall be subject to the terms and conditions of the relevant promoter or provider.

Limit of Liability

While we endeavour to provide accurate and up to date content and information, we disclaim liability for (without limitation) accuracy, completeness, relevance, legality, operability, availability, integrity, quality of information, content, reliability of any materials, products or services.

Information, materials, content or products accessed on or through this website are made available on an “as is” basis without any express or implied warranties or guarantees of any kind whatsoever including, to the fullest extent permitted by law, all express, implied and statutory warranties such as warranties relating to fitness for purpose, satisfactory quality and reasonable care and skill which but for these T&C might have had effect.

You use the website at your own discretion and risk and you will be solely responsible for any damages to your computer, network, mobile phone, hardware or stored data of any form that results from your use of the website and associated services.

You indemnify us and agree to keep us indemnified fully on demand from any liability arising out of deletion, corruption, failure to store or mis-delivery of any information or material or any other aspect of this website.

We and our respective group companies, licensors, agents, partners, shareholders, directors, employees or content suppliers expressly exclude liability for any claim relating to this website or any use or misuse of or reliance on this website or any associated service, such limitation of liability shall apply without limitation, to prevent recovery of direct, indirect, incidental, consequential, special, exemplary and punitive damages whether such claim is based on warranty, contract, tort (including negligence and misrepresentation) or otherwise (even if we are made aware of the possibility of such damages). The total liability to you shall at all times be limited to the amount paid, if any, by you for services via this website.


This Website is provided for individual personal use only. Unless expressly agreed otherwise in writing, you may link to this Website so long as:

  • you do not purport or imply that we endorse any products, services, organisations or persons
  • you do not present any false or misleading information relating to us.
  • you do not link to the Website from a website that contains any unsuitable material (as determined by us in our sole discretion) or provide a link from the Website to any other websites which contain unsuitable material.

If you do link to or from the Website you thereby indemnify us and shall keep us and the individuals featured on this Website indemnified fully on demand from any loss or damage suffered by us or them or any of our respective group of companies, agents, partners, shareholders, directors, employees or content suppliers for any losses claims and expenses howsoever arising in connection with any breach by you of these T&C.

Ultimately, we reserve the right to revoke any express or implied right to link, and remove any link to or from this Website for any reason whatsoever, without notice.


If you provide a link to the Website for the purpose of easier navigation, as a favourite site or, any other reason relating to genuine personal use, then you do so subject to the following conditions:

  • you do not attempt to re-present this Website or any aspect of its size, appearance, colours, text, format, structure, architecture, content or any element for any reason whatsoever
  • you do not create a link to an archived version of this Website or part of it other than those archived by us and provided to the general public.


Any claims arising out of use of this Website or associated services will be governed under the Law of England and Wales.


Any failure or delay to enforce any provision of these T&C shall not be a waiver of that provision or any other provision or remedy.

If any provision of these T&C is deemed by a regulatory authority to be unfair, unenforceable or void, it shall be deemed severable and the remainder shall remain fully enforceable.

Privacy Policy

Priory Farm is committed to protecting your privacy. This page explains how we use any information you give to us and the ways in which we protect your personal data. If you have any questions about this policy, please contact us at

We have a legal duty to protect any information we collect from you. We use leading technologies to safeguard your data, with strict security standards and processes to prevent any unauthorised access to it. We will never pass on your details to any third party unless you give us explicit permission to do so.

Information we Collect

We collect the details provided by you on registration together with information we learn about you from your use of our service and your visits to our web site. We also monitor customer traffic patterns and site use which enables us to improve the service we provide to you.

From time to time we may collect additional information from you in any promotions that we offer and any information you provide when giving us feedback, subscribing to our Rewards Club Card program.

If you opt to receive email updates from Priory Farm, the information we collect is kept securely by us and any secure partner we may use to assist us in contacting you and will be held until such time that you unsubscribe or inform us otherwise. This information is stored to allow us to send information about Priory Farm that may be of interest to you and will never be given to any other party without your consent (other than secure partners that we may use to assist us in contacting you).


Cookies are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser. We use cookies for a number of purposes, including enabling us to simplify the identification process for registered users, to ensure the security and authenticity of registered users, to provide the mechanisms for online shopping and to enable traffic monitoring.

Non-registered visitors of the site are sent anonymous cookies to keep track of their browsing patterns and shopping behaviour. We may also use anonymous cookies if you have reached through an affiliate website to analyse the effectiveness of our marketing and to track any payments to those affiliates.

Credit Card Transaction and Security

For your security, authorisation for purchases will be checked with the credit card company before goods are dispatched. In addition our 128-bit secure server software (known as Secure Sockets Layer or SSL) is the industry standard and uses the best technology available to encrypt all of your personal information, including credit card number and your personal details, so that these cannot be read as the information travels over the Internet.

Access rights

You have a right to see any personal data which we may hold about you. To obtain a copy of this, please write to us at the following address: Head of Marketing, Priory Farm, Sandy Lane, South Nutfield, Redhill, Surrey, RH1 4EJ enclosing your postal details on a stamp addressed envelope.

Changes to this Privacy Policy

If this privacy policy changes, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, and how we use it.

This policy was last updated: January 2019